VG Developer Portal

Privacy Policy

This privacy policy (“Privacy Policy”) describes how Gamelocker, Inc. (“Gamelocker” or “we” or “us” or “our”) collects, uses and shares your personal information. By using or accessing our website or any of our products, offerings, services, applications or the proprietary web-based software platform that aggregates video game data into a comprehensive database (the “Services”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent that Gamelocker will collect, use and share your information in the following ways.

Your use of Gamelocker’s Services is at all times subject to the terms and conditions of the Terms of Service https://developer.vainglorygame.com/terms-of-service. Any terms used in this Privacy Policy without definition have the definitions given to them in the Terms of Service.

This Privacy Policy covers our treatment of personally identifiable information ("personal information") that we gather when you are accessing or using our Services, but not to the practices of companies we do not own or control, or people that we do not manage. As described below, we gather various types of personal information from our users and we use this personal information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, to analyze how you use the Services and develop additional or complimentary service offerings. In certain limited cases, we may also share some personal information with third parties, but only as described below.

We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from anyone under the age of 18, we will delete that information as quickly as possible. If you believe that anyone under the age of 18 may have provided us personal information, please contact us at support@gamelockerapp.com.


PERSONAL INFORMATION WE COLLECT

We get information about you in a range of ways.

Information You Give to Us

We collect your name, email address, and other information you directly give us on our website. For example, through the registration process, we may collect Personal Information such as your name and email address. Certain information may be required to register with us or to take advantage of some of the features of the Services.

Information Automatically Collected

Whenever you interact with our Services, we automatically receive and record information about you and your computer on our server logs from your browser or devices. For example, when visiting our website, we log your computer operating system type, browser type, browser language, the website you visited before browsing our website, pages you viewed, how long you spent on a page, access times, internet protocol (IP) address and information about your use of and actions on our website.


USE OF PERSONAL INFORMATION

We use your personal information as follows:


SHARING OF PERSONAL INFORMATION

We may share personal information as follows:


INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your account and our business dealings with you. You may send requests to access your personal information that we hold by submitting a request to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information. In some cases, you may be able to modify or delete such personal information. You can typically remove and reject cookies from our website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Services work for you.


SECURITY OF PERSONAL INFORMATION

We use reasonable efforts to safeguard the confidentiality of your personally identifiable information. Unfortunately, it is impossible to guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take reasonable measures to protect your information, we cannot ensure the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we will use reasonable efforts to ensure its security on our systems. We may provide links to third parties’ websites, which we do not control. We are not responsible for information that you provide to those third-party websites. We recommend that you review the privacy policies if any provided at those websites.

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.


HOW TO ACCESS & CONTROL YOUR PERSONAL DATA

You can view your personal API key by logging in using your secure credentials. If for any reason you would like to edit or have your personal information removed, you may email support@gamelockerapp.com

You may always opt-out of email marketing by clicking the “Unsubscribe” link at the bottom of any marketing email message.


PERSONAL INFORMATION OF CHILDREN

We do not knowingly collect or solicit personal information from or about children under the age of 13, except as permitted by U.S. federal law. If we discover that we have received any personal information from a child under 13 in violation of this Privacy Policy, we will delete such information from our servers and records promptly.

We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children's use of online activities regularly. If you believe a child under the age of 13 has submitted personal information to us please contact us at the Contact Information provided below.


EU-US PRIVACY SHIELD

Gamelocker, Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. (Your organization name) has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.

Our website and Services are hosted in the United States. If you are accessing the Services from outside of the United States, you are transferring personal information to the United States and you consent to this transfer. If you do not want your personal information transferred to the United States, you should not provide us with any such personal information or access the Services. We participate in the EU-US Privacy Shield Framework and comply with the Privacy Shield Principles with respect to personal information received from individuals located in the EU. To learn more about the Privacy Shield Framework please visit https://www.privacyshield.gov. We are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

In compliance with the Privacy Shield Principles, Gamelocker, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Gamelocker, Inc. at: support@gamelockerapp.com Gamelocker, Inc. has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/ for more information or to file a complaint. The services of JAMS are provided at no cost to you. Under limited circumstances, if your complaint may not be resolved internally or by JAMS, you may have the option to invoke binding arbitration before a Privacy Shield Panel.

Individuals from the EU have the option to opt-out of having their information disclosed to a third party or to be used for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by the individuals. To opt-out please contact us at the Contact Information provided below. We are potentially liable in situations where we share personal information with third parties who process the personal information in violation of the Privacy Shield Framework.

CONTACT INFORMATION

We welcome your comments or questions about this Privacy Policy. Please send us an email to support@gamelockerapp.com.


CHANGES TO THIS PRIVACY POLICY

We are constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by either placing a notice on this website, by sending you an email, and/or by requiring your review of such changes prior to your continued use of the Services. Please note that if you have opted not to receive legal notice emails from us (or you have not provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Last updated: May 10, 2017.

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